You check your footage after something happened — and it’s not there. The camera didn’t record. No motion alert. Nothing.

If this sounds familiar, you’re not alone. Many people assume their smart cameras are recording — when they’re not.

Let’s break down the most common reasons your security camera isn’t recording — and how to get it working reliably again.

🎯 1. Motion Sensitivity Is Too Low

Most smart cameras only record when they detect movement. If the sensitivity is too low, it may ignore subtle motion.

Fix: Increase sensitivity in the camera app and create smaller motion zones around important areas.

📶 2. Wi-Fi Drops or Delays

If your Wi-Fi connection is weak, your camera may fail to upload or save footage to the cloud.

Fix: Move your router closer or use a mesh system. Local SD card storage can also act as a backup.

🕒 3. Recording Schedule Settings

Some cameras let you set specific times to record. If you’ve accidentally disabled it, no footage will be saved.

Fix: Check your schedule and ensure motion recording is enabled 24/7 or during key hours.

💾 4. Storage Is Full or Corrupted

Whether you’re using the cloud or an SD card, full or faulty storage will stop recording.

Fix: Clear old footage or replace the SD card. Cloud storage plans may also have recording limits.

⚙️ 5. Firmware or App Issues

Outdated software can cause bugs or recording glitches.

Fix: Always update your camera firmware and mobile app. Restart the device after updates.

Final Thoughts

A silent camera is worse than no camera. Take a few minutes to test your system and verify recordings regularly — before you actually need the footage.

👉 Need help fixing your system? Book a free consultation and we’ll guide you step-by-step.

🔍 Explore more smart camera tips in our Smart Security Devices archive.